Secure.IP GmbH - MegaLog Support
We support you in your MegaLog installation even before you buy a Full-Licence. Please ask us, here are our communication offers.
• Phone: 0700 - 73 28 73 47 (correspond to 0700 - SE CU RE IP)
The time-rate costs 12 Eurocents per minute during meantime, 6 Eurocents per minute
during downtime. Please talk to us in German or English.
• E-Mail to Support@MegaLog.eu
Please write us in German, English or Spanish.
• Users and Developers Forum
are able to use our forums.
Patches and updates are available thru the forum for customers with a running maintenance
contract.
• Remote Support
Please get in contact with us via e-mail to agree to a appointment for a remote
support session. We will connect us to your network as long your firewall allow
outgoing https sessions with the freeware tool VNC
(ct-support tool) and help you with your installation.